Frequently Asked Questions

Creating your first memorial is simple and takes just a few minutes. Start by clicking "Create a Memorial" on our homepage, then follow these steps:

1. Learn about the plans from the pricing page
2. Register in the system
3. Login in to the system
4. Keep ready all informations about your loved one
5. keep a Photo
6. Select a Plan
7. Make the payment
8. Invite family and friends to contribute

Upload Photos, videos, write stories about the person, Invite others through email or mobile

To create a memorial, you'll need:

• Full name of your loved one
• Birth and passing dates
• At least one photo (more photos make the memorial richer)
• Basic biographical information
• Your contact information for account creation

You can always add more content later, so don't worry if you don't have everything ready at the start.

Our platform is specifically designed for memorializing those who have passed away. No , It is not persons alive

Kindly refrain from creating memorials for the people who are alive.

Our plans differ mainly in duration and storage capacity:

• Basic Plan (1 Year): ₹150 - Perfect for trying our service with 50 photos, 5 videos, and 500MB storage
• 5 Year Plan: ₹725 - Great value with 200 photos, 20 videos, and 2GB storage
• 10 Year Plan: ₹1400 - Most popular choice with 500 photos, 50 videos, and 5GB storage
• Lifetime Plan: ₹2250 - Best value with unlimited content and 10GB storage

All plans include unlimited tributes, mobile access, and our core memorial features.

Yes, you can upgrade your plan at any time. When you upgrade:

• You'll only pay the difference between your current plan and the new plan
• The upgrade takes effect immediately
• Your memorial content and settings remain unchanged
• You'll get access to additional features and storage right away

To upgrade, simply go to your account settings and select mysubscriptions click "renew".

When your plan expires:

• Your memorial not accessible to visitors
• You cannot add new content or make changes
• Existing content and tributes remain visible
• You'll receive renewal reminders before expiration
• You can renew at any time to regain full access

We delete memorial content,

No, already we offer our service at very cheap prices.we offer a no money-back guarantee. If you're not satisfied with our service you can write to us to improve our service, we will improve our services

Please note that refunds are not available for the initial purchase, abd not for renewals too.

One of our most valued features is collaborative memorial creation:

• Invite family and friends via email or sharing links
• Contributors can add photos, videos, and audio recordings
• Everyone can write tributes and share memories
• You maintain control over what gets published
• Contributors don't need to create accounts to participate

This creates a rich, community-driven memorial that truly celebrates your loved one's life.

We support a wide range of file formats to ensure compatibility:

Photos: JPEG, PNG, GIF, WEBP

Videos: MP4, MOV, AVI, WMV (up to 50MB per file)

Audio: MP3, WAV, M4A (up to 50MB per file)

Our system automatically optimizes files for web viewing while maintaining quality.

Our website is fully responsive and works beautifully on all mobile devices. While we don't currently have a dedicated mobile app, our mobile web experience offers:

• Full access to all memorial features
• Easy photo and video uploading from your phone
• Touch-optimized interface
• Offline reading capability
• Push notifications for new tributes

A dedicated mobile app is in development and will be available soon.

We take data security very seriously and implement multiple layers of protection:

• SSL encryption for all data transmission
• Regular automated backups stored in multiple locations
• Secure cloud infrastructure with 99.9% uptime
• Access controls and user authentication
• Regular security audits and updates
• GDPR compliance for data protection

Your memorial content is precious to us, and we treat it with the highest level of care and security.

Our platform works on all modern browsers:

• Chrome (recommended)
• Firefox
• Safari
• Microsoft Edge
• Opera

We recommend using the latest version of your preferred browser for the best experience. Internet Explorer is not supported.